![]() If a replacement is unavailable (whether it be due to discontinuation or end-of-line clearance), we will either replace it with a similar product or provide a full refund. Once the fault is identified we will ask you to return the item and provide a replacement. We will request that you explain to us what the fault is and in some instances, we will request that you send us photos of the fault so that we can see the fault described. If for any reason you feel the item you have received is faulty please contact us as soon as possible to let us know that the item has a fault. Please contact us to find out if we can do so. Within the M25 we may be able to arrange collection for large items such as office chairs and desks at an additional charge. ![]()
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